Who we use for shipping?
Australian customers will have their Fox & Fellow items shipped via Australia Post. All International orders will be shipped via DHL. Tracking information will be provided accordingly upon checkout.
How we calculate shipping?
We are happy to charge a flat rate fee of $7.50 for all Australian orders. However, we provide free shipping on all orders that exceed $100.
International orders will incur a flat rate fee of $25.00 for up to 5kg. Any order that exceeds this weight bracket will incur a higher fee. This will depend on the individual order and destination. We will contact you if your order may incur any extra shipping charges before we ship any items.
When will I get my order?
Orders are sent out within 24 hours of your order being made. Delivery times will vary depending on your destination. We will send out tracking details when your item is sent. If you do not receive any tracking details simply email us with your order number and we will follow it up for you.